Five things inspired by – Rip Van Winkle
Anita Ruddick, who created the Body Shop business, once told me that all the advances we see in our businesses should be seen as “stairways to the stars” – each advance having a higher trajectory.
Read More
Five things about – Bottlenecks
When things are going wrong, a whole lot of different stuff is being done by all parties involved. Often the workers are frustrated by inferior tools, ingredients, procedures, and so on. Managers are frustrated by “workers” who don’t follow agreed systems or meet targets, deadlines or budget.
Read More